Trust Centre
Why gift cards only
It's in the name — Vouch pays in vouchers, by design. Here are the three honest reasons, including the commercial one most platforms wouldn't print.
1. It keeps Vouch a rewards programme, not a money service
The moment a platform holds bankable cash for you, it inherits the obligations, intermediaries, and small print of a financial product — and members inherit the payout drama. Gift cards keep the deal simple: credits are promotional rewards, 100 credits ≈ £1.00 in gift card value, and the whole lifecycle fits on one readable page. No bank details, ever.
2. It shuts out most of the fraud — so we don't have to treat you like a suspect
Cash-out sites are magnets for industrial fraud, and their honest members pay for it: invasive verification, frozen balances, silent bans. Gift cards are dramatically less attractive to launder, which is why our fraud posture can be one careful human check at your first redemption instead of permanent suspicion. The calm you feel using Vouch is downstream of this decision.
3. It keeps the economics sustainable — without squeezing your share
The commercial truth: gift cards cost us slightly less than face value, and that margin is part of how the Welcome Track, the referral programme, and a generous revenue share stay funded without the rug-pulls this industry is known for. We'd rather tell you that than pretend the model runs on goodwill.
What this means in practice
Credits have no cash value, can't be transferred, and never expire into a fee. They redeem for digital gift cards from UK brands — delivered by email, stored in your account, final once delivered unless the card was faulty or the mistake was ours. If a brand leaves the catalogue mid-redemption, you choose an alternative or your credits come straight back.